Terms and Conditions

Last Updated: July 2026

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Welcome to the website of LLC Global Coaching Ltd. By accessing this website (www.llcglobalcoachingltd.com) or purchasing our coaching partnerships, corporate training packages, or masterclass registrations, you agree to comply with and be bound by the following Terms and Conditions. If you disagree with any part of these terms, you must not use our website or services.

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1. Definitions and Company Information

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• "We", "Us", "Our": Refers to LLC Global Coaching Ltd, a company registered in England and Wales under Company Number 15798883. VAT Registration No. GB 520 1370 47.

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• Registered Office Address: Office 1, Izabella House, 24-26 Regent Place, City Centre, Birmingham, West Midlands, B1 3NJ, United Kingdom.

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• "Client", "You", "Your": Refers to any corporate organization, manager, or private individual booking or engaging with our courses, materials, or strategy sessions.

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2. Nature of Services and Disclaimer

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• Scope: LLC Global Coaching Ltd provides premium mindset coaching, leadership development, NLP masterclasses, CBT strategies, and personal growth advisory.

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• No Therapeutic Substitution: While our director/facilitator incorporates professional cognitive behavioral and psychological modalities, our coaching programs and online masterclasses do not substitute for formal medical, psychological psychiatric care, or clinical diagnosis.

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• Results Limitation: Any corporate performance statistics or career growth tracking mentioned on our platform reflect individual or specific brand case studies. We offer no mathematical or definitive guarantees regarding specific individual career advancement, personal breakthroughs, or organisational financial ROI.

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3. Payment Terms, Fees, and Cancellations

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• Payment Processors: All financial transactions executed via this site are handled securely using encrypted merchant channels via Stripe or alternative finance facilities including Klarna.

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• Corporate & Event Bookings: Ticket fees, strategic investments, or corporate program fees must be cleared ahead of attendance unless explicitly arranged via structured corporate procurement invoicing models or authorized installment payment schedules.

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• 14-Day Statutory Consumer Right (Cooling-Off Period): For private consumer bookings (B2C) made entirely online or off-premises, you possess a statutory right to cancel your engagement within 14 days from the date of initial contract signing. However, if you explicitly request that we begin delivering coaching sessions or digital course materials during this 14-day window, you acknowledge that you waive your right to a full refund and will be liable for services delivered up to the cancellation request date.

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• Corporate Client B2B Cancellations: Custom enterprise training or corporate procurement bookings do not automatically qualify for standard retail consumer cooling-off windows. Separate, explicitly signed commercial client agreements govern standard milestone cancellation penalties and operational rescheduling boundaries.

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4. Intellectual Property Rights

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• All digital workbooks, masterclass curricula, proprietary structural roadmaps (such as the multi-phase program breakdowns), video records, and text content featured across this platform or within live/Zoom sessions are the absolute intellectual property of LLC Global Coaching Ltd.

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• You are strictly forbidden from copying, reproducing, redistributing, or leveraging our training materials for commercial resell or external educational instruction without obtaining express written authorization from Managing Director Benjamin Wood.

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5. Zoom Sessions and Live Digital Code of Conduct

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• Note-Taking & Privacy: To optimize client strategy mapping, hand-written notes or session summaries may be taken securely by the practitioner during digital sessions. All such records are handled under the parameters of our Privacy Policy.

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• Prohibited Actions: Clients and session attendees are strictly forbidden from executing unauthorized video or audio screen-recordings of live Zoom training pods, group masterclasses, or private sessions.

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• We reserve the absolute right to instantly terminate any user or organization from a live course session—without liability or fee remediation—should their behavior turn abusive, disruptive, or harmful to other community participants or staff.

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6. Limitation of Liability

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To the maximum extent permitted under the laws of England and Wales, LLC Global Coaching Ltd assumes no legal responsibility or commercial liability for any indirect, circumstantial, or direct damages resulting from your strategic business execution choices, behavioral applications, or reliance upon the informational perspectives housed inside our blogs, live events, or individual strategy templates.

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7. Governing Law

These terms, along with any external service disputes or operational claims arising from your interaction with LLC Global Coaching Ltd, shall be governed by, interpreted, and enforced exclusively in accordance with the laws of England and Wales.

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8. Contact Information

For formal queries regarding these legal parameters or to process contractual billing documentation, please contact  ben@llcglobalcoachingltd.com or call our office lines directly at 0121 798 9076.